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FAQ

Answers to our most common questions.

Services

  • For what courses do you offer tutoring?

    We offer tutoring to prepare students for the math sections of college entrance exams including the ACT and SAT along with the SAT Subject Tests Mathematics 1 and Mathematics 2. We also offer tutoring for middle school, high school, and college math classes: regular, honors, and gifted Middle School Maths, Pre-Algebra, Algebra 1, Geometry, Algebra 2, Trigonometry, and Pre-Calculus.

  • What if I do not see the entrance test I need to prep for listed in your services?

    We will soon be adding more entrance exam prep courses. If you do not see the test you are needing to take, please inquire and we can discuss in more detail.

  • What if I do not see my math class listed in your services ?

    We are always adding new tutoring courses so if you do not see your math class, let us know and we can help. Please also consider that very often math classes at different schools may be called different names. Contact us and we can help you decide which course to select.

  • What are the benefits of virtual tutoring through Thinking Curve?

    Virtual tutoring is convenient and effective! You can book and reschedule your sessions through our website at anytime. You get email notifications and booked session reminders which include a personalized Zoom link. Online payment is secure and simple. With our virtual tutoring you will receive personalized, 1-on-1 instruction to meet your academic needs in the comfort of your own home or from anywhere in the world. Although our website is convenient and robust, we are always just a phone call away (or text or email if you prefer)!

Tutoring Sessions

  • How do the virtual tutoring sessions operate?

    Tutoring sessions operate via Zoom. Once your booked session is confirmed, an email is sent to you with a personalized Zoom meeting link. At the time of your scheduled session, simply click and join. In the Zoom session, the student and tutor interact and work out math problems and discuss the math curriculum through video using the computers' webcams and Zoom's screen sharing features. This allows for questions and answers to be thorough and seamless.

  • How do the in person tutoring sessions operate?

    You will receive a confirmation email that your session has been booked. You will also receive a follow up email or phone call to discuss the location of the session which is suitable for both tutor and student. During the session, the student and tutor interact and work out math problems and discuss the math curriculum.

  • How long is each tutoring session?

    Each tutoring session is 1 hour long. If you would like to discuss other options, do not hesitate to contact us.

  • Do I need to have Zoom downloaded onto my device for a virtual tutoring session?

    Yes, you will need to download Zoom onto the device you will use to participate in tutoring. An email is sent to you before your session which includes a Zoom meeting link. If you already have Zoom installed on your device, simply click the link and join. If you do not have Zoom installed on your device, upon clicking the link in your email, you will be prompted to download it. Although this will only take a few moments, we suggest downloading Zoom in advance of your session so we can jump right into the math when your session begins.

  • Do I need a Zoom account for a virtual tutoring session?

    No, you do not need your own Zoom account to participate in the virtual tutoring. Once you have installed Zoom onto your device, simply click the link in your confirmation email and join.

  • Are the virtual tutoring sessions secure?

    Yes, the virtual tutoring sessions are secure. With each booking, you receive an email with an individualized Zoom link. All Zoom tutoring sessions are recorded for safety and security of student and instructor. In addition, the Waiting Room feature on Zoom is activated therefore the instructor will only allow the scheduled student into their meeting.

  • What do I need to bring to a tutoring session?

    To participate in a virtual tutoring session, you will need an electronic device (desktop, laptop, tablet, or cell phone) with internet connection and webcam. Also needed for your session are any curriculum materials. For SAT/ACT Prep, this would be the designated test prep book. For Math Class Tutoring, this would be class notes, classwork/homework, and textbook. School supplies including pencil, pen, paper, and calculator are also needed.

  • Will there be tutoring homework given?

    For Math Class Tutoring, students will not be required to do additional homework. For SAT/ACT Prep, students will have exam-specific homework assigned from their test prep book to be completed prior to the next session.

  • How many SAT/ACT Prep sessions should I schedule and at what frequency?

    To determine the number and frequency of sessions for SAT/ACT Prep, we must consider the student’s needs and goals along with the date the exam will be taken. Generally, we suggest a 1 hour session, once to twice per week in order for students to balance their exam specific prep homework along with their academic obligations during the school year. If your desired test date is fast approaching, you are using your Summer break to prepare, or you are in need of intensive math remediation, you may choose to increase the frequency.

  • How many sessions of Math Class Tutoring should I schedule?

    The number of Math Class tutoring sessions is very specific to each student’s needs and goals. Our priority is always guiding the student to reach their desired success, therefore, we monitor progress and communicate throughout the process. This way, we can provide you with the best feedback to help you decide the number of sessions you wish to schedule.

  • How frequently should I schedule Math Class Tutoring?

    The frequency of Math Class Tutoring sessions is very specific to each student’s needs and goals. You may want to schedule daily for homework help, once or twice a week to keep up with the curriculum being covered in class, or a sequence of on demand sessions leading up to a quiz or test. If you are not sure, please contact us and we can discuss your specific needs and goals.

Booking & Scheduling

  • How do I book a session?

    You can schedule your tutoring session at your convenience through our website by clicking the Book Now button. You will select your tutoring program, choose your desired date and time, and fill in your payment information. Alternatively, you can always contact us and we will be happy to help you.

  • Can I book multiple tutoring sessions at a time?

    Yes, you can book multiple sessions at a time. If you purchase a discounted 10 Hour Package you can book one, some, or all of your 10 sessions right away. For hourly SAT/ACT or Math Class Tutoring sessions, you can book one or multiple sessions at a time including recurring sessions. Please feel free to contact us if you would like to further discuss your multiple booking needs.

  • How far in advance can I book?

    We currently take bookings 90 days in advance. However, if you would like to book more than this, please contact us and we can help you make those arrangements.

  • Can I reschedule a session?

    Yes, you can reschedule any tutoring session on our website up to 24 hours before your scheduled time. To reschedule, simply click on the rescheduling link in your booked session's confirmation email or through your customer panel. Alternatively, you can always contact us and we will make every effort to accommodate you.

  • Can I cancel a session?

    We offer a flexible rescheduling policy. However, if you need to cancel an hourly session you may do so with no penalty up 72 hours prior to your scheduled time. Anything after this is considered a late cancellation and will incur a $10 cancellation fee. This policy does not apply to our prepaid discounted 10 Hour packages.

  • Are my booked sessions transferrable?

    No, booked sessions are not transferable. However, once a session is booked you can easily reschedule it to another date and time that is convenient to you.

  • Do packages expire?

    Yes, packages expire after 6 months and all sessions should be booked before that,

Payment

  • What are the costs?

    There are no registration fees and no diagnostic tests to pay for. We get right to the math help you need! SAT/ACT Prep is $100 for a 1 hour session. You can also purchase a package of 10 hours with a 10% discount. Upon booking, you will find Amazon links to purchase your test-specific prep book. These are generally priced between $10 and $30 depending on the test. Math Class Tutoring is either $70 or $80 per hour depending on the level of the math course.

  • When is payment due for my tutoring session?

    Through our website, scheduling and payment are made easy and convenient. Upon scheduling one or any number of sessions, electronic payment is processed. This way, you save your time slots and have the ease and control of rescheduling. When you purchase a package, payment is processed in full.

  • What payment methods are accepted?

    You can conveniently and securely submit online payments using a credit or debit card and PayPal. If you are interested is paying through other methods (Zelle, Venmo, or CashApp) feel free to contact us for more information.

  • Is my online payment secure?

    Yes, all online payments are safe and secure with industry standard encryption to protect your debit and credit card details. Your card information is never stored on our system.

  • Can I get a receipt for my payment?

    Yes, after a successful online payment, you will receive an email with your receipt.

  • Is there a contract or can I stop tutoring sessions at anytime?

    There are no contracts. We are here to provide the tutoring you need and to help you reach your academic goals. You can stop your tutoring sessions at any time.

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